New Zoom Features, AI, Clips. and more.

dottotech
27 Nov 202322:14

TLDRZoom is expanding its capabilities beyond online meetings by integrating AI tools and new features like notes, surveys, polls, and screen recording clips. These tools aim to enhance information flow and collaboration, allowing users to create and share content more effectively. The AI companion provides real-time summaries and post-meeting recaps, improving meeting outcomes. Despite the added features, there are concerns about app confusion as Zoom steps into territories traditionally occupied by other major applications like Google and Slack.

Takeaways

  • 🚀 Zoom is continuously upgrading its app capabilities, partly due to the rise of AI.
  • 🤖 AI tools have been integrated into Zoom, enhancing its features beyond traditional video conferencing.
  • 📝 The new Notes feature allows users to create and share documents outside of individual meetings.
  • 🎥 Zoom Clips is a built-in screen recording tool, similar to Loom, for creating and sharing video clips.
  • 📊 Surveys and Polls feature brings Google Forms-like functionality into Zoom, with the ability to share outside or use within meetings.
  • 🔍 AI Companion and AI Summary provide real-time and post-meeting summaries, improving meeting outcomes and information retention.
  • 📅 Zoom is expanding its services to include email, calendar, and team chat, competing with established platforms like Google and Microsoft.
  • 📝 Users can access new features like Notes, Surveys, and Clips based on their Zoom subscription tier.
  • 🔗 The AI companion logs into meetings as a guest, capturing voice and content for detailed meeting summaries.
  • 📝 The AI Summary provides a post-meeting recap, helping users review and archive meeting discussions and decisions.

Q & A

  • What is Zoom's strategy in response to the increasing competition from other applications?

    -Zoom is responding to competition by stepping outside of the traditional meeting space and integrating features similar to those offered by other applications like Slack, Google Docs, and Microsoft Teams. They are adding capabilities like chat, threaded conversations, screencasting, and more.

  • What are the new features Zoom has recently integrated into its platform?

    -Zoom has integrated features such as notes, surveys and polls, meeting summaries with AI, and Zoom Clips. They are also working on integrating chat, threaded conversations, and screencasting capabilities.

  • How does the new notes feature in Zoom work?

    -The new notes feature allows users to create documents that live outside of a single meeting, accessible both during and outside of meetings, and can be used across multiple meetings.

  • What is Zoom Clips and how does it differ from other screen recording tools?

    -Zoom Clips is a built-in screen recording tool that allows users to create simple screencasts and share them with others. It differs from other tools by being integrated into the Zoom platform, allowing for easy sharing and commenting on the recorded content.

  • How does Zoom's AI companion enhance the meeting experience?

    -The AI companion provides a real-time summary of the meeting, helping users catch up if they join late, and generates a post-meeting summary that captures key points and outcomes.

  • What are the limitations of the AI companion feature in Zoom?

    -The AI companion does not currently allow users to create clips from previous meetings, which could be useful for highlighting and sharing specific parts of meetings.

  • How does Zoom's survey and poll feature compare to Google Forms?

    -Zoom's survey and poll feature brings similar functionality to Google Forms directly into the Zoom platform, allowing users to create and share surveys and polls, and collect responses within their Zoom account.

  • What are the potential drawbacks of Zoom's new calendar and team chat features?

    -The potential drawbacks include increased app confusion and the need for users to manage yet another calendar and chat tool, which could be redundant if they are already using other platforms like Google Calendar and Slack.

  • How does the AI summary feature in Zoom benefit users?

    -The AI summary feature provides a recap of the meeting, capturing key points and outcomes, which can be particularly useful for users who need to review the meeting details or for those who joined the meeting late.

  • What is the pricing structure for Zoom's different tiers?

    -The basic tier, Zoom One, is around $150 a month and offers a wide range of features. The next tier up requires a minimum of 10 licenses and costs well over $1,000 a year.

  • How does Zoom's integration of AI tools affect the user experience?

    -The integration of AI tools like the AI companion and AI summary aims to enhance the user experience by providing better meeting organization, real-time summaries, and post-meeting recaps, making it easier to follow and review meeting content.

Outlines

00:00

🚀 Zoom's Evolution and AI Integration

Zoom is continuously upgrading its app capabilities, partly due to the rise of AI. They have integrated AI tools and are adding features beyond AI, such as threaded chat, screencasting, and collaboration tools, to compete with other apps like Slack, Google Docs, and Microsoft Teams. The speaker expresses frustration with Zoom's lack of context and best practices for their new features, which are not well-explained in real-world scenarios.

05:03

📝 New Notes Feature in Zoom

Zoom has introduced a new notes feature that allows users to create documents outside of individual meetings, making them accessible during and after meetings. The notes can be used asynchronously or in multiple meetings, similar to shared notes in Google Docs. The speaker highlights the convenience of this feature, which is now built into Zoom, making it more accessible than using external tools like Evernote or Google Docs.

10:05

🎥 Introducing Zoom Clips for Screen Recording

Zoom Clips is a new tool for simple screen recording, allowing users to create screencasts within the Zoom environment. The speaker discusses the ease of using Clips, its similarity to Loom, and the ability to share recorded clips with others for feedback. However, the speaker expresses disappointment that Clips does not yet allow users to create clips from previous meetings, which could be useful for sharing meeting highlights.

15:07

📊 Surveys and Polls in Zoom

Zoom has integrated surveys and polls into its platform, similar to Google Forms. Surveys can be shared outside of Zoom, while polls are designed for synchronous use during a Zoom call. The speaker emphasizes the utility of these features, which can be used in multiple meetings without needing to recreate them each time. The integration of these tools is seen as a valuable addition to Zoom's capabilities.

20:13

🤖 AI in Zoom: Companion and Summary

Zoom has integrated AI into its platform, offering real-time summaries during meetings and post-meeting recaps. The AI companion tracks the meeting, provides summaries for latecomers, and generates a detailed summary after the meeting. The speaker appreciates this use of AI, which enhances the meeting experience by providing a comprehensive archive of the meeting's content and outcomes.

📧 Zoom's Expansion into Mail, Calendar, and Team Chat

Zoom is expanding its services to include mail, calendar, and team chat features, competing with established platforms like Microsoft Teams, Slack, and Google. The speaker is skeptical about the need for another calendar app and the potential confusion it may cause. However, the speaker acknowledges that Zoom remains a valuable tool for meetings and encourages users to stick to Zoom for this purpose.

Mindmap

Keywords

💡Zoom

Zoom is a video conferencing software platform used for remote meetings, webinars, and chats. In the video, it's discussed as a company that is continuously upgrading its app capabilities, especially with the integration of AI tools, to enhance its competitive edge in the market.

💡AI (Artificial Intelligence)

AI refers to the simulation of human intelligence in machines that are programmed to think and learn. In the context of the video, AI is integrated into Zoom to improve meeting summaries, note-taking, and other features, making the platform more efficient and user-friendly.

💡Notes

The Notes feature in Zoom allows users to create and share documents outside of a single meeting. It's a collaborative tool that can be used asynchronously or during meetings, enabling multiple users to contribute to the same document, which is a significant upgrade from previous versions.

💡Clips

Clips is a screen recording tool integrated into Zoom, enabling users to create simple screencasts. It allows for the recording of the screen along with audio, and the resulting clips can be shared with others through a link, similar to tools like Loom, but it's built into the Zoom ecosystem.

💡Surveys and Polls

Zoom's Surveys and Polls feature allows users to create questionnaires and polls, which can be shared outside of meetings or used synchronously during calls. This functionality is similar to Google Forms and adds value by enabling users to gather information and feedback in a structured way.

💡AI Companion

The AI Companion in Zoom is a feature that tracks the progress of a meeting in real-time and provides a summary of the discussion points. It's an example of AI being used to enhance the meeting experience by offering a quick recap and detailed summary post-meeting.

💡Competition

In the video, competition refers to the challenge Zoom faces from other applications offering similar conferencing capabilities, such as Slack and Google Meet. The discussion highlights how Zoom is expanding its features to retain its market position and user base.

💡Integration

Integration in this context refers to Zoom's strategy of incorporating additional features beyond its core meeting functionality, such as chat, notes, and AI tools. This is done to provide a more comprehensive platform and to compete with other software offering similar services.

💡User Experience

User experience (UX) is a key focus in the video, as it discusses the frustrations with Zoom's product releases and the lack of context provided for new features. Good UX design ensures that features are intuitive, easy to understand, and add value to the user's daily tasks.

💡Webinar Wednesday

Webinar Wednesday seems to be a recurring event or series mentioned in the video, where the speaker aims to fill in the gaps left by Zoom's feature explanations. It's an example of a community or platform where users can learn more about how to effectively use Zoom's tools.

💡Market Erosion

Market erosion refers to the gradual loss of market share or user base due to competition. In the video, it's used to describe Zoom's situation as other apps add features that were previously unique to Zoom, leading to a need for Zoom to innovate and expand its offerings.

Highlights

Zoom is upgrading its app capabilities, partially due to the explosion of AI.

Zoom has integrated AI tools and is adding features outside of AI.

The frustration with Zoom is similar to that with Google, as they release products without sufficient context or best practices.

Zoom is facing competition as other apps add conferencing capabilities, like Slack's Huddles.

Zoom is stepping outside the meeting space, adding features like chat, screencasting, and document collaboration.

Zoom's new features include notes, surveys and polls, meeting summary with AI, and Zoom Clips.

The notes feature allows creation of documents outside of single meetings, accessible during and after meetings.

Zoom Clips is a screen recording tool integrated into the Zoom dashboard.

Surveys and polls in Zoom can be shared outside of meetings or used synchronously within calls.

AI companion in Zoom provides a real-time summary of meetings and a post-meeting recap.

Zoom is competing with other major applications by adding mail, calendar, and team chat features.

The AI summary feature uses AI to create a meeting summary, which can be accessed post-meeting.

Zoom's new features are designed to live outside of the traditional Zoom environment, extending its capabilities.

Zoom's AI companion and summary features aim to create a better archive of meetings and their outcomes.

The speaker expresses skepticism about Zoom's addition of a calendar feature, due to potential confusion with existing calendars.

Zoom's team chat feature is seen as a direct competitor to Slack, potentially causing app confusion.

The speaker recommends focusing on Zoom for meetings and suggests caution with the new features to avoid diluting its value.