You.com CEO Richard Socher Introduces A Personalized AI Experience

YOU
24 Oct 202303:31

TLDRRichard Socher, CEO of You.com, introduces a new personalized AI experience designed to enhance search capabilities and improve user efficiency in various tasks. The personalization feature addresses the issue of receiving irrelevant search results by learning about the user's preferences and habits. Privacy is a key concern, and users have full control over their data. As users interact more with the AI, it becomes smarter, offering tailored suggestions and remembering past interests, such as recommending hiking trails in Hawaii if the user previously expressed interest in hiking. The system also respects privacy boundaries, avoiding sensitive topics. The feature is initially available for Pro subscribers, with plans for wider availability. Socher invites feedback to further refine the personalized AI experience.

Takeaways

  • 🎉 Richard Socher, CEO of You.com, introduces a new personalization feature aimed at creating a more personalized AI experience.
  • 🔍 Personalization helps solve the issue of not getting the right answers by tailoring search results and assistance to individual users.
  • 🚀 The vision of You.com is to build a personal assistant that aids in searching, coding, writing, and accomplishing tasks more efficiently.
  • 🤖 Transitioning from traditional search engines to AI assistants requires the assistant to learn and understand the user for better assistance.
  • 🙈 Personalization can be perceived as creepy, but You.com has taken privacy into account, providing transparency and control over data.
  • 📈 A key feature called 'Smart Learn' allows the AI to improve over time by learning from user interactions and providing feedback to users.
  • 🚫 The system is designed to respect privacy boundaries, avoiding sensitive topics like health concerns.
  • 🌟 Personal AI remembers user preferences and past interactions to provide more relevant suggestions, such as recommending hiking trails in Hawaii for a user who likes hiking.
  • 🧠 Personalization can be fine-tuned based on user instructions, such as explaining things in a simple or detailed manner.
  • ⏱ Smart Learn automates the personalization process, reducing the need for manual onboarding and allowing the AI to become more personalized with each use.
  • 📢 Initially available for Pro subscribers, the personalization feature will soon be rolled out to all You.com users.

Q & A

  • Who is Richard Socher and what is his role at You.com?

    -Richard Socher is the CEO of You.com, a company that is focused on providing personalized AI experiences to enhance search and other functionalities.

  • What is the main vision of You.com when it was first started?

    -The main vision of You.com when it was first started was to build a personal assistant that helps users search better, write more, code more, and accomplish more tasks efficiently.

  • What problem does personalization solve in the context of search engines?

    -Personalization solves the problem of not getting the right answers that users are actually seeking, by tailoring the search results and recommendations to the user's preferences and behaviors.

  • How does the personalization feature in You.com ensure user privacy?

    -The personalization feature in You.com ensures user privacy by providing full transparency about what the feature learns, allowing users to have full control over what is stored about them, and avoiding the mention of overly private topics like health concerns.

  • What is the 'Smart Learn' capability mentioned by Richard Socher?

    -The 'Smart Learn' capability is a feature of the personalization system that improves over time as users interact with it. It learns about the user's preferences and provides more personalized assistance, while also giving users transparency and control over the learning process.

  • How does the personal AI assistant improve its recommendations when a user provides more information?

    -The personal AI assistant improves its recommendations by remembering the user's past interests and preferences. For example, if a user previously expressed interest in hiking, the assistant will recommend hiking trails when the user travels to a new location like Hawaii.

  • What is an example of how the personal AI assistant can personalize answers for different users?

    -If a user loves museums, when they travel to Paris, the assistant will provide information about museums rather than other tourist attractions. If another user owns a Jeep and asks about changing tires, the assistant will remember this detail and provide relevant advice.

  • How does the personalization feature affect the search results?

    -The personalization feature aims to have a significant effect on search results by making them more relevant to the user. It knows when to personalize an answer and when not to, ensuring that the user receives the most appropriate information.

  • What is the 'smart learn' capability and how does it help in personalizing the user experience?

    -The 'smart learn' capability is a feature that allows the assistant to learn more about the user as they use the service more, thereby personalizing the answers and recommendations over time without requiring the user to manually onboard the assistant.

  • How can users further customize their interaction with the personal AI assistant?

    -Users can customize their interaction by using prompts to instruct the assistant on how to respond, such as explaining things as if they were speaking to a five-year-old, a PhD, or by requesting very short answers for time-sensitive inquiries.

  • When will the personalization feature be available to all users of You.com?

    -Initially, the personalization feature will be available to Pro subscribers, but it is planned to be rolled out to all users of You.com very soon.

  • What is the importance of feedback in the development of the personalization feature?

    -Feedback from users is crucial as it helps the development team understand how well the personalization feature is working and what improvements can be made to enhance the user experience.

Outlines

00:00

🎉 Introducing Personalization at u.com

Richard Soer, CEO of u.com, announces the launch of a new personalization feature. This feature aims to create a more personalized experience for users by assisting them in searching more effectively and accomplishing various tasks. The announcement highlights the transition from traditional search engines to AI assistants that learn and adapt to individual user preferences. Richard emphasizes the importance of privacy and transparency in personalization, assuring users that they have control over their data. The Smart Learn capability is introduced, which improves over time as the assistant gets to know the user better. Examples are given to illustrate how the assistant might remember and utilize user preferences, such as recommending hiking trails in Hawaii for a user who previously inquired about local trails. The feature is initially available for Pro subscribers, with plans to roll it out to all users.

Mindmap

Keywords

💡Personalization

Personalization refers to the customization of a product or service for individual preferences. In the context of the video, it is the core feature being introduced by You.com's CEO, Richard Socher. It aims to provide a more tailored search experience and assistance by learning about the user's preferences and habits. For example, if a user searches for hiking trails, the AI will remember this preference and later suggest hiking trails in Hawaii when the user plans a trip there.

💡Smart Learn

Smart Learn is a capability within the personalization feature that allows the AI to improve its understanding of the user over time. As the user interacts with the system more, it learns and adapts to provide more personalized results. This is demonstrated in the script where the AI remembers the user's interest in hiking and museums, and uses this information to make relevant suggestions.

💡Privacy

Privacy is a significant concern when it comes to personalization, as it involves collecting and using personal data. The CEO emphasizes that the personalization feature is designed with privacy in mind, offering transparency and control over the data that is stored and learned about the user. This ensures that users are comfortable with the level of personalization and can manage their own data.

💡AI Assistant

An AI Assistant, as mentioned in the video, is an artificial intelligence system that performs tasks or services for users. In this case, the AI assistant is designed to help users search more effectively and accomplish more tasks. It is personalized to each user, making it feel like a personal helper that gets to know the user's preferences and needs.

💡Transparency

Transparency in the context of the video means being clear and open about what data is being collected and how it is being used. The CEO assures that the personalization feature provides full transparency, allowing users to see what the AI learns about them and to have control over their data. This is important for building trust with users regarding how their personal information is handled.

💡Control

Control, as discussed by Richard Socher, pertains to the user's ability to manage and dictate what information the AI system has access to. It is a key aspect of the personalization feature, ensuring that users can decide what data is stored and how it is used to personalize their experience.

💡Onboarding

Onboarding is the process of integrating a new user into a system. In the video, the CEO mentions that the personalization feature reduces the need for traditional onboarding by using Smart Learn to automatically learn about the user as they use the system. This makes the process more seamless and less time-consuming for the user.

💡Pro Subscribers

Pro Subscribers refers to the premium users of You.com who will initially have access to the new personalization feature. This indicates a tiered approach to rolling out new features, starting with those who have a higher level of commitment to the service.

💡Feedback

Feedback is the information received from users regarding their experience with a product or service. In the video, Richard Socher invites users to try the personalization feature and provide feedback, which is essential for improving the feature and ensuring it meets user needs and expectations.

💡Search Engine

A search engine is a system designed to search for information on the internet. The video discusses transitioning from traditional search engines to a new AI assistant that not only helps with search but also with other tasks. This represents an evolution in how users interact with online information and services.

💡Code

Code, in the context of the video, refers to the programming language used to create software. The personal AI assistant is said to help users 'write more code,' suggesting that the system can assist in software development tasks, which is particularly beneficial for users who are programmers or developers.

Highlights

Richard Socher, CEO of You.com, introduces a new personalized AI experience.

The vision for You.com is to build a personal assistant to help with searching and accomplishing more tasks.

Personalization aims to solve the issue of not getting the right answers you're seeking.

Transitioning from traditional search engines to AI assistants that offer more personalized help.

The AI assistant learns and knows about you to be more helpful.

Privacy is a key consideration in the development of personalization features.

Users have full transparency and control over what the AI learns and stores about them.

Smart Learn is a feature where the AI improves over time by learning from your usage.

Users have the ability to change and control what the AI knows about them.

The AI avoids discussing overly private topics like health concerns.

AI remembers user preferences and uses them to provide better recommendations.

Personal AI assistant improves by remembering past interactions and user interests.

The feature works effectively without requiring extensive onboarding from the user.

Smart Learn allows the assistant to become more personalized with each use.

Users can customize their AI experience with different prompts for varying levels of detail.

The personalization feature is initially available for Pro subscribers and will roll out to all users.

Feedback is encouraged to improve the personalization experience.

Simplify Business Communication Now

Automate support, transcribe calls, and gain actionable insights.

Simplify Business Communication NowGet Started Now