CiCi The Careers Chatbot Demo

CareerChat (UK)
23 Jul 202415:41

TLDRCiCi is a cutting-edge careers chatbot designed for personalized career exploration, utilizing AI and large language models. It offers 24/7 access to up-to-date career information, accessible via web browsers on any device. Tailoring the conversation based on user preferences, CiCi provides job recommendations, insights into job tasks, qualifications, and salary expectations. It also includes features like a personality interest match system, CV advice, and resources for job applications, apprenticeships, and courses. With multilingual support and text-to-speech functionality, CiCi enhances career guidance services and won the CDI 2024 UK Career Development award.

Takeaways

  • 😀 CiCi is a careers chatbot designed to assist with personalized career exploration for various age groups.
  • 📱 Accessible 24/7, CiCi can be used on all devices via a web browser through a link or QR code.
  • 🤖 Developed by career experts, CiCi offers a digital solution to enhance career guidance quality and efficiency.
  • 🗣️ The chatbot begins interactions by asking questions to understand user requirements and tailor responses.
  • 🏢 Location-based services are provided, with job and career information filtered according to the user's nearest town or city.
  • 🔍 Users can explore jobs aligned with their attributes through a personality interest match system and career quizzes.
  • 💼 Information on job tasks, qualifications, similar jobs, salary expectations, and working conditions is provided.
  • 🌐 Language translation and text-to-speech functions are available, enhancing accessibility for diverse users.
  • 📚 Partnerships with educational resources like BBC Bitesize offer role model videos and career-linked subject information.
  • 🎓 CiCi provides insights into apprenticeships, courses, higher education, and various career pathways.
  • 🏆 Recognized for innovation, CiCi has won awards like the CDI 2024 UK Career Development Award and the Career Tech Innovation National Prize.

Q & A

  • What is the purpose of the CiCi Careers Chatbot?

    -The purpose of the CiCi Careers Chatbot is to provide personalized career exploration support for young people and adults using advanced AI and large language models, offering 24/7 access to current and relevant career information.

  • How does CiCi tailor the conversation to the user's needs?

    -CiCi tailors the conversation by asking a series of questions to understand the user's requirements and filters all results based on the user's location.

  • What is the 'Discover jobs you might like' feature in CiCi?

    -The 'Discover jobs you might like' feature is a fun card sort quiz that helps users explore how their attributes align with different jobs, based on John Holland's typology of personality types.

  • How does CiCi provide job recommendations?

    -CiCi recommends jobs based on the user's answers to its questions, providing information about common tasks, qualifications needed, similar jobs, salary expectations, and typical working weeks.

  • What language options does CiCi offer?

    -CiCi allows users to translate the interface into over a hundred different languages at the touch of a button.

  • What additional features does CiCi provide for job seekers?

    -CiCi offers features such as CV writing advice, job application guidance, and access to inspirational role model videos in partnership with BBC Bitesize Careers.

  • How can users find apprenticeships through CiCi?

    -Users can search for apprenticeships directly through CiCi, which pulls in the latest vacancies from the national apprenticeship service.

  • What information does CiCi provide about higher education?

    -CiCi provides information on higher education, including what can be done with a degree, where to study, how to apply, and what financial support might be available.

  • How does CiCi assist with job applications?

    -CiCi assists with job applications by providing live vacancy searches linked to Indeed, allowing users to view job details and apply directly from the platform.

  • What is the role of Charlie in CiCi?

    -Charlie is CiCi's free chat function, powered by GPT-4 with guardrails to ensure it behaves like a level 7 qualified careers advisor, offering personalized career exploration support.

  • How can organizations customize CiCi to their needs?

    -Organizations can customize CiCi by embedding their data sets, adding or removing conversation flows, and branding the interface to match their look and feel, creating a bespoke experience for their clients.

Outlines

00:00

🤖 Introduction to CC Careers Chatbot

CC is a careers chatbot designed to assist individuals in exploring career options using AI and large language models. It offers 24/7 access to up-to-date career information and is accessible via web browsers on various devices. Developed by career experts, CC aims to enhance career guidance services and reduce resource strain. Users interact with CC by answering questions that help tailor the conversation to their needs. CC filters job and career information based on the user's location and offers a range of topics for discussion, including a personality and interest match system based on John Holland's typology. It provides insights into job tasks, qualifications, related jobs, salary expectations, and typical work weeks. Users can also access language translation, text-to-speech functions, and download their conversation history. CC includes resources for job applications, CV writing, and partnerships with BBC Bitesize for career inspiration.

05:01

🔍 Advanced Features and Support in CC

CC offers advanced search functions, allowing users to find courses, apprenticeships, and higher education opportunities. It provides detailed information on various career paths, including job descriptions, salary data, and skills required. Users can explore live job vacancies and apply directly through the platform. Additionally, CC features a chat function with Charlie, an AI assistant that simulates a level 7 qualified careers advisor, providing personalized career exploration and advice. Charlie can assist with work experience and volunteering opportunities, offering guidance and even template letters for contacting potential employers. The platform also connects users with career support services and can be customized to match an organization's branding and requirements.

10:01

🏆 CC's Customization and Awards

CC can be customized with an evidence-based dashboard for tracking engagement and meeting Gatsby benchmarks. It can be integrated with an organization's systems and data sets to provide a tailored user experience. The platform offers customizable conversation flows to meet specific user needs and has won the CDI 2024 UK Career Development award for technology in career development, as well as the Career Tech Innovation National Prize. The video concludes with an invitation for viewers to contact CC at cc chat.co.uk to explore how the platform can revolutionize career provision.

15:30

📞 Contact Information and Conclusion

The video script ends with a prompt for viewers to reach out with questions or feedback through the CC website, cc chat.co.uk. It thanks viewers for watching and emphasizes the utility of CC in revolutionizing career services.

Mindmap

Keywords

💡Careers Chatbot

A 'Careers Chatbot' is an artificial intelligence-powered tool designed to assist individuals in exploring career options. In the context of the video, CC is a careers chatbot that uses advanced AI and large language models to provide personalized career guidance. It offers 24/7 access to up-to-date career information and is accessible across all devices.

💡Generative AI

Generative AI refers to artificial intelligence systems that can create new content, such as text, images, or music. In the video, it is mentioned that CC utilizes the latest advancements in generative AI to support personalized career exploration, suggesting that it can generate responses tailored to user inputs.

💡Personalized Career Exploration

This term refers to the process of tailoring career guidance to an individual's unique needs, interests, and circumstances. The video explains that CC asks a series of questions to understand users' requirements and tailors the conversation accordingly, providing personalized career advice.

💡Location-based Filtering

Location-based filtering is a feature that adjusts the information provided based on the user's geographical location. The script mentions that CC filters all results based on the user's nearest town or city, ensuring that the career information is relevant to the user's local job market.

💡Career Interest Match System

A career interest match system is a tool that aligns an individual's interests and personality traits with potential career paths. The video describes how CC uses a personality interest match system, underpinned by John Holland's typology, to help users discover jobs that align with their attributes.

💡Job Qualifications

Job qualifications refer to the skills, education, and experience required for a particular job role. In the video, CC provides information about the qualifications needed to pursue a career in a given sector, helping users understand the requirements for their career of interest.

💡Apprenticeships

Apprenticeships are structured programs that combine on-the-job training with educational instruction, allowing individuals to gain practical experience and earn a wage while learning. The video script explains how CC can provide information on apprenticeships, including earnings and live vacancies.

💡T Levels

T Levels are a type of technical qualification in the UK, designed to provide students with the skills and knowledge needed for specific careers. The video mentions that CC can provide information on T Levels, including how they are structured and how they compare to A Levels.

💡Higher Education

Higher education refers to advanced academic studies undertaken after completing secondary education. The script indicates that CC can provide information on higher education, including potential career paths after obtaining a degree, where to study, and how to apply.

💡Live Vacancy Search

A live vacancy search is a real-time search feature that connects users with current job openings. The video demonstrates how CC integrates a live vacancy search linked to Adzuna, allowing users to find job opportunities in their local area.

💡Chat GPT4

Chat GPT4 is a reference to an advanced version of the GPT (Generative Pre-trained Transformer) model, which is a type of AI language model. The video mentions that Charlie, a component of CC, is powered by Chat GPT4 and is programmed to behave as a level 7 qualified careers advisor.

Highlights

CiCi is a careers chatbot designed for personalized career exploration.

Utilizes generative AI and large language models for 24/7 access to careers information.

Accessible via link or QR code on various devices.

Developed by careers experts to enhance careers provision and reduce resource pressure.

Initial interaction involves answering questions to tailor the conversation.

Filters results based on user's location for localized career information.

Offers a range of topics for users to explore, including job discovery and application advice.

Includes a personality interest match system based on John Holland's typology.

Provides job recommendations based on user responses.

Informs about job tasks, qualifications, similar jobs, and salary expectations.

Features a language translation tool for over a hundred languages.

Offers text-to-speech functionality for accessibility.

Users can download a copy of their conversation for future reference.

Partnered with BBC Bitesize to provide role model videos and career information.

Searches for apprenticeships and shows live vacancies from the national service.

Explains T-Levels, their structure, and local course availability.

Provides insights into higher education options and financial support.

Includes a live vacancy search linked to Indeed for job opportunities.

Charlie, the chat function, is powered by GPT-4 with programmed guardrails.

Charlie can provide guidance and resources for work experience and volunteering.

Offers a dashboard for tracking engagement and evaluation of careers programs.

Customizable to match organizational branding and requirements.

Won the CDI 2024 UK Career Development award and Career Tech Innovation National Prize.

Visit ccchat.co.uk for more information on how CiCi can transform career provision.