FREE Jobs To Be Done Tool-JTBD Analysis Tool
Unlock Insights with AI-Powered JTBD Analysis
Explain the customer journey for...
Describe the Jobs-To-Be-Done for users in...
Identify the pain points and expected outcomes in...
Outline the steps involved in...
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Introduction to FREE Jobs To Be Done Tool
The FREE Jobs To Be Done Tool is designed to assist businesses and individuals in identifying and understanding the core 'jobs' that customers need to get done when using a product or service. Rooted in the Jobs-To-Be-Done (JTBD) theory developed by Tony Ulwick, it focuses on the innovation and customer research aspects of market behaviors. By dissecting the customer journey into specific steps, it uncovers the job-to-be-done at each stage, the pain points and struggles experienced, and the expected outcomes or gains desired by the user. For example, in the process of buying a high-rise luxury condo, the tool would map out each step from initial interest to final purchase, highlighting the buyer's objectives, frustrations, and what they hope to achieve at each point. Powered by ChatGPT-4o。
Main Functions of FREE Jobs To Be Done Tool
Discovering Customer Jobs
ExampleIdentifying the 'jobs' a user needs to complete when selecting a project management software
ScenarioA software company wants to improve its project management tool. The tool would analyze steps such as initial research, comparing features, and making a decision, pinpointing the job-to-be-done like 'Minimize time to compare feature sets' and the pains like 'difficulty in understanding how features translate to real-world use'.
Identifying Pain Points and Frustrations
ExampleUnderstanding user frustrations in online grocery shopping
ScenarioAn online grocery platform seeks to enhance user experience. The tool would detail the shopping journey, identifying jobs like 'Maximize the ability to find products quickly' and pains such as 'frustration with out-of-stock items' or 'complex checkout processes'.
Mapping Expected Outcomes or Gains
ExampleEvaluating what users aim to achieve when using fitness tracking apps
ScenarioA health tech startup is developing a new fitness app. The tool would outline the journey from downloading the app to achieving fitness goals, focusing on jobs like 'Maximize the ability to track workout progress' and expected gains such as 'Minimize time to see physical improvements'.
Ideal Users of FREE Jobs To Be Done Tool Services
Product Managers and Developers
Individuals or teams responsible for designing, developing, and improving products or services. They benefit from understanding the underlying jobs customers are hiring their products to do, thereby creating more user-centered designs that address real needs.
Marketers and Strategists
Marketing professionals and business strategists can use the tool to craft more effective marketing campaigns and strategies by aligning them with the actual jobs customers are trying to get done, resulting in higher engagement and conversion rates.
Entrepreneurs and Innovators
Startup founders and innovators looking to enter a market or create new product categories can leverage the tool to uncover unmet needs and jobs, guiding them in developing solutions that are closely aligned with customer desires and pain points.
How to Use the FREE Jobs To Be Done Tool
1
Begin by accessing yeschat.ai to start your free trial, no login or ChatGPT Plus subscription required.
2
Choose your industry, segment, and specify the end-user along with the target process or use case to define the scope of your JTBD analysis.
3
Utilize the provided prompt template to input your specific details. This helps in tailoring the tool's output to your unique needs.
4
Review the generated customer journey, identifying jobs to be done, pain points, and expected outcomes for each step.
5
Leverage the insights to refine product features, marketing strategies, or service offerings for enhanced user satisfaction and market fit.
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FAQs about FREE Jobs To Be Done Tool
What is the FREE Jobs To Be Done Tool?
It's an AI-powered tool designed to help users discover and analyze the jobs to be done, pain points, and customer journey specific to an industry or process, based on JTBD theory.
How can this tool improve my product development process?
By identifying the core jobs your customers are trying to get done, you can tailor your product development to directly address these needs, reduce inefficiencies, and prioritize features that offer the most value.
Can I use this tool for service-based industries?
Yes, the tool is versatile and can be used to analyze jobs to be done for both product and service-based industries, enabling you to refine your service offerings.
Is there a limit to how many times I can use this tool for free?
No, you can use the tool multiple times to explore different customer journeys and jobs to be done across various industries and use cases.
How can I share feedback or get help with the tool?
You can book a free strategy session with Jose Bermejo, the creator of the tool, for personalized assistance and to share your feedback for further improvements.
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