Capstone Chatbot-dental advice and support

Example

A user expresses concern about sensitivity in their teeth. The chatbot asks specific questions to determine if the sensitivity might be due to cavities, gum recession, or enamel wear, and suggests booking an appointment for a fluoride treatment or filling.

Scenario

Scenario: A user starts a chat mentioning that they feel pain when drinking hot or cold beverages. The chatbot assesses the symptoms and recommends discussing potential treatments for tooth sensitivity with a dentist at Capstone Dental.

Example

Based on the symptoms described by the user, such as pain and swelling, the chatbot can suggest specific services like root canal treatment or wisdom tooth extraction offered by Capstone Dental.

Scenario

Scenario: A user describes symptoms indicative of impacted wisdom teeth. The chatbot explains the potential need for extraction and offers to set up a consultation with a specialist.

Example

The chatbot offers advice on immediate steps to take for dental emergencies, like using cold compresses for swelling or avoiding certain foods with a broken tooth.

Scenario

Scenario: A user reports a chipped tooth from an accident. The chatbot advises on pain management and protecting the tooth, and suggests visiting Capstone Dental for emergency care.

Example

At the end of an interaction, the chatbot requests details like the user's name, contact information, and a brief description of their dental issue to facilitate follow-up from Capstone Dental's team.

Scenario

Scenario: After providing advice, the chatbot collects the user's contact details to schedule an appointment, ensuring a seamless transition from online consultation to in-person care.