Create an AI Voice Assistant in 5 minutes - Powered by GPT-4o

Skill Leap AI
17 Jul 202414:26

TLDRDiscover how to create an AI-powered voice assistant in just 5 minutes using GPT-4o. This tutorial showcases a demo of an appointment-setting AI assistant, followed by a step-by-step guide on setting it up with customizable options for various use cases. Learn how to integrate it with platforms like vapy and toolio for phone numbers, and customize system prompts and knowledge bases for a personalized AI experience. The video also touches on cost considerations, latency, and the importance of a well-defined system prompt for effective AI interaction.

Takeaways

  • 😀 The video demonstrates a simple way to create an AI-powered voice assistant using GPT-4o.
  • 🛠️ The assistant can be set up in 5 minutes with a variety of customizable options for different use cases.
  • 📞 The assistant can handle tasks like booking appointments, with a live demo shown for a dental service scenario.
  • 🔗 The platform 'vapy' is used to build the AI assistant, with a walkthrough provided for setup.
  • 📞 An 800 number is used for the demo, showcasing how to obtain and integrate a phone number into the assistant.
  • 📝 Customizable system prompts are crucial for defining how the AI assistant responds to inquiries.
  • 📚 Knowledge base documents can be uploaded to provide the AI with information to answer questions accurately.
  • 💬 The assistant's conversation flow is tested using the 'talk to Mary' feature before going live.
  • 💰 The cost per minute and latency are considered when choosing models for transcription, AI response, and text-to-voice conversion.
  • 🔧 Advanced settings allow for further customization, including the choice of voice and recording options.
  • 📈 Call logs and transcriptions are available for analysis, providing insights into the assistant's performance.
  • 🤖 For those needing highly customized or private solutions, a partnership is offered for bespoke AI development.

Q & A

  • What is the main purpose of the video?

    -The main purpose of the video is to demonstrate how to create an AI-powered voice assistant in just 5 minutes using GPT-4o. It also provides a step-by-step guide on setting up the assistant.

  • What is the platform used to build the AI voice assistant?

    -The platform used to build the AI voice assistant is called Vapy.

  • How can you obtain a phone number for your AI assistant?

    -You can obtain a phone number for your AI assistant either through Vapy or from another platform like Toolio, where you can buy a phone number.

  • What is the role of the system prompt in setting up the AI assistant?

    -The system prompt is crucial as it provides a set of instructions that guide the AI model on how to respond to user queries. It helps in defining the behavior and responses of the AI assistant.

  • How can you customize the AI assistant's responses?

    -You can customize the AI assistant's responses by modifying the system prompt, uploading a knowledge base document, and setting specific instructions for the assistant to follow.

  • What is the significance of the knowledge base in the AI assistant setup?

    -The knowledge base is a document that contains all the necessary information about the services offered, pricing details, and other relevant data. It helps the AI assistant provide accurate and relevant responses to user inquiries.

  • How does the AI assistant handle pricing inquiries?

    -The AI assistant refers to the uploaded knowledge base document, which contains the pricing details for various services, to provide accurate pricing information to the user.

  • What is the impact of choosing different models on cost and latency?

    -Choosing different models for the AI assistant affects both the cost per minute and the latency. Higher-end models like GPT-4o may increase cost but provide better responses, while lower-cost models may reduce latency but compromise on response quality.

  • How can you test the AI assistant before connecting it to a phone number?

    -You can test the AI assistant by using the 'Talk to Mary' feature on the Vapy platform, which allows you to have a conversation with the assistant without needing a phone number.

  • What are the options for recording and analyzing calls made to the AI assistant?

    -The platform provides options to record calls, view call logs, and analyze call transcriptions. This helps in monitoring the interactions and improving the assistant's performance.

  • What additional services are offered for users needing more customization?

    -For users requiring more customization or a private solution, the video mentions a partnership with a company that offers custom AI solutions built from scratch, tailored to specific business needs.

Outlines

00:00

🤖 Building an AI Voice Assistant with Vapy

The speaker introduces a simple, non-technical method for creating an AI-powered voice assistant using chat GPT. They demonstrate a live call with 'Mary from Mary's Dental', showcasing the assistant's ability to handle inquiries and schedule appointments. The assistant is customizable for various use cases, such as personal or company use, or as an agency service. The speaker also explains how they acquired an 800 number from a different platform and will guide viewers on setting up their own system using Vapy, a platform that charges based on usage.

05:01

🔧 Customizing the Voice Assistant with System Prompts and Knowledge Base

The speaker details the process of customizing the AI voice assistant by setting up system prompts and a knowledge base. They emphasize the importance of clear instructions for the AI to respond accurately and provide examples of how they tailored the system prompt for a dental service scenario. The speaker also discusses the integration of a document containing dental pricing as a knowledge base and the option to choose different AI models, transcribers, and text-to-voice services like 11 Labs to optimize response quality, latency, and cost.

10:02

📞 Integrating Phone Numbers and Advanced Customization Options

The speaker proceeds to explain how to integrate phone numbers into the AI assistant platform, either by purchasing from Vapy or importing from other providers like Toolio. They guide through the process of setting up an account with a provider, obtaining necessary credentials, and importing the phone number into Vapy. The speaker also touches on advanced settings, voice options, and the importance of testing the system before going live. They highlight features like call logs, transcriptions, and analytics, which are useful for monitoring and improving the assistant's performance. Lastly, the speaker mentions the option for custom AI solutions for businesses requiring more tailored and private server-based implementations.

Mindmap

Keywords

💡AI Voice Assistant

An AI Voice Assistant is an artificial intelligence program designed to interact with users through voice commands. In the video, the AI Voice Assistant named Mary demonstrates its ability to handle phone calls, answer questions, and schedule appointments for a dental practice. It represents the main theme of utilizing AI for customer service and appointment booking.

💡Chat GPT

Chat GPT refers to a type of AI language model capable of generating human-like text based on given prompts. In the context of the video, Chat GPT powers the AI Voice Assistant, enabling it to understand and respond to user inquiries effectively. It is a key component of the assistant's functionality.

💡Customizable Options

Customizable options refer to the ability to modify and tailor features or settings to meet specific needs or preferences. The video highlights that the AI Voice Assistant platform offers a variety of customizable options, allowing users to adapt the assistant to different use cases, such as personal use, company use, or as a service offering.

💡Vapy

Vapy is the platform mentioned in the video for building the AI Voice Assistant. It is responsible for handling most of the setup and operational aspects of the assistant. The script describes using Vapy to create a new system, customize settings, and manage the AI's responses.

💡Toolio

Toolio is another platform mentioned in the video for obtaining a phone number. It is used in conjunction with Vapy to provide a phone number for the AI Voice Assistant. The video script describes importing a phone number from Toolio into Vapy to enable the assistant to receive calls.

💡System Prompt

A system prompt is a set of instructions given to the AI model to guide its responses. In the video, the system prompt is crucial for defining how the AI Voice Assistant should interact with callers, including what to say, how to handle questions, and how to access the knowledge base.

💡Knowledge Base

A knowledge base is a collection of information or documents that an AI system can refer to when responding to queries. In the script, the knowledge base contains details about the dental services offered and their pricing, which the AI Voice Assistant uses to provide accurate information to callers.

💡Deep Gram

Deep Gram is a transcription service mentioned in the video that converts spoken language into text. It is part of the process where the AI Voice Assistant listens to a caller, transcribes their words, and then uses that text to generate a response.

💡11 Labs

11 Labs is a text-to-voice service provider used in the video to convert the AI's text responses into spoken language. It is an essential part of the AI Voice Assistant's functionality, allowing it to communicate verbally with callers.

💡Latency

Latency in the context of the video refers to the delay in the AI Voice Assistant's response time. It is influenced by the processing time of various steps, such as transcription, AI response generation, and text-to-voice conversion. The video discusses the importance of minimizing latency for a better user experience.

💡Cost Per Minute

Cost per minute is the pricing model discussed in the video for using the AI Voice Assistant services. It includes the costs associated with the platform, transcription, AI model usage, and text-to-voice conversion. The video script explains how different choices of models and services can affect this cost.

Highlights

A simple non-technical method for building an AI-powered voice assistant is presented, utilizing GPT.

The AI voice assistant can be set up in 5 minutes with customizable options for various use cases.

The platform 'vapy' is introduced for building the AI assistant, handling most of the setup process.

Toolio is used to acquire a phone number separate from the AI assistant, offering flexibility.

A step-by-step guide is provided for creating an account and setting up the AI assistant on vapy.

Different system options are available, such as 'appointment setter' and 'customer service'.

Customizing the system prompt is crucial for defining the AI's responses to user inquiries.

Knowledge base documents can be uploaded to provide the AI with company information and service details.

Instructions are given on how to refer to the knowledge base within the system prompt.

The importance of avoiding AI-generated responses outside the system prompt and knowledge base is emphasized.

Latency and cost considerations are discussed, with options to adjust the AI model for performance.

Different models like GPT 4, GPT 3.5, and open-source alternatives are presented with varying costs and latencies.

Transcription services like Deep Gram are used to convert voice to text for the AI to process.

11 Labs is highlighted as a top provider for text-to-voice conversion, with various voice options.

Customization of the AI assistant's voice and response speed can be tailored to user preferences.

Importing a phone number from external platforms and linking it to the AI assistant is demonstrated.

The AI assistant can be tested through the platform before being connected to a phone number.

Call logs, transcriptions, and analysis provide insights into the AI assistant's interactions.

For users requiring more customization or a private server, custom AI solutions are offered.

An assessment is available for businesses needing a tailored, private AI solution.