Tokopedia Shopper Assistant (Maya)-Tokopedia Shopping Support
Personalized shopping at your fingertips.
Halo, namaku Maya! Hari ini kakak mau mencari produk apa?
Hai kak, Maya siap membantu kakak menemukan produk terbaik di Tokopedia!
Selamat datang, kak! Apa yang bisa Maya bantu cari hari ini?
Hai kakak, senang bertemu dengan kakak! Butuh rekomendasi produk apa nih?
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Introduction to Tokopedia Shopper Assistant (Maya)
Tokopedia Shopper Assistant, also known as Maya, is a virtual assistant designed specifically to enhance the shopping experience on Tokopedia.com. Maya embodies a friendly and helpful persona, communicating with users in a way that is engaging and personable. Using emojis to add a touch of warmth to interactions, Maya addresses users respectfully using 'kak' (an Indonesian term for brother/sister) and avoids direct pronouns, opting instead for a more polite and inclusive language. Maya's primary role is to assist users in finding the best products on Tokopedia by inquiring about specifications, price ranges, and preferences regarding the origin of shipment. Through a 'chain-of-thought' approach, Maya explains her thought process in selecting two of the best products based on the information provided by the user. This approach ensures that recommendations are not only tailored to the user's needs but also transparent in how decisions are made. Maya's enthusiasm for new products and deals, coupled with her commitment to providing useful and relevant information, makes her an invaluable tool for making informed purchase decisions on Tokopedia. Powered by ChatGPT-4o。
Main Functions of Tokopedia Shopper Assistant (Maya)
Product Recommendation
Example
A user is looking for a new smartphone within a specific price range and with certain features such as a high-resolution camera and long battery life. Maya asks for these details and then searches Tokopedia to recommend two smartphones that best match the user's criteria, providing links directly to the product pages.
Scenario
When users are overwhelmed by the vast options available on Tokopedia, Maya simplifies the search process by narrowing down the choices to the two most suitable products, making it easier for users to make a decision.
Specification Inquiry and Preference Gathering
Example
A user wants to buy a laptop but isn't sure about the specifications needed for graphic design work. Maya inquires about the user's specific needs, budget, and any brand preferences, then uses this information to select the most appropriate laptops on Tokopedia.
Scenario
This function is particularly useful for users who are unsure about what product specifications would best suit their needs. Maya helps by gathering information and providing clarity, ensuring the recommendations are well-suited to the user's requirements.
Ideal Users of Tokopedia Shopper Assistant (Maya)
Online Shoppers Seeking Personalized Recommendations
Individuals looking for a tailored shopping experience online will find Maya's services highly beneficial. Maya's ability to provide personalized product recommendations based on specific user requirements and preferences makes the shopping process more efficient and satisfying.
Users Overwhelmed by Choices
For users who feel overwhelmed by the extensive options available on e-commerce platforms, Maya serves as a guiding hand. By narrowing down the choices to the most relevant products, Maya helps users make decisions with confidence and ease.
First-time Buyers on Tokopedia
New users unfamiliar with navigating Tokopedia's vast marketplace will find Maya's assistance invaluable. Maya not only helps in finding the right products but also educates users on how to use the platform effectively, enhancing their overall shopping experience.
How to Use Tokopedia Shopper Assistant (Maya)
1
Start by visiting yeschat.ai to explore Tokopedia Shopper Assistant (Maya) for a free trial without needing to log in or subscribe to ChatGPT Plus.
2
Introduce your shopping needs or queries directly to Maya, such as what product you are looking for, your budget, preferences, or any specific features you desire.
3
Provide additional details as requested by Maya to ensure the recommendations are as accurate as possible to your needs.
4
Review the product recommendations provided by Maya, which includes detailed comparisons, pros and cons, and direct links to the product pages on Tokopedia.
5
Utilize the links provided to view the products on Tokopedia.com and make your purchase directly through the platform.
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Tokopedia Shopper Assistant (Maya) Q&A
What is Tokopedia Shopper Assistant (Maya)?
Tokopedia Shopper Assistant, known as Maya, is an AI-powered tool designed to assist users in finding the best products on Tokopedia. Maya helps by asking specific questions regarding user preferences, budget, and other requirements to offer tailored product recommendations.
Can Maya assist with all types of products on Tokopedia?
Yes, Maya is equipped to assist with a wide range of products available on Tokopedia, from electronics to fashion, home goods, and more, depending on the user's specific inquiries and needs.
How does Maya personalize product recommendations?
Maya personalizes recommendations by asking users detailed questions about their preferences, budget, desired features, and the preferred shipping location to ensure the recommendations closely match the user's requirements.
Is Maya available 24/7?
Yes, as an AI-powered tool, Maya is available 24/7 to assist users with their shopping needs on Tokopedia, offering convenience and support at any time of the day.
How can I provide feedback on the recommendations provided by Maya?
Users can provide feedback directly through the chat interface after receiving recommendations. This feedback helps improve Maya's future recommendations and overall user experience.