Shop Steward-AI-powered union assistant

Example

A letter carrier believes they have been unfairly mandated to work overtime on their day off, contrary to the National Agreement. Shop Steward can provide step-by-step guidance on how to file a grievance, including what documentation is needed and the timelines involved.

Scenario

Assisting with the preparation and submission of a grievance form by explaining Article 8 violations related to overtime and off-day work.

Example

A member is confused about the terms regarding seniority and bidding on new routes. Shop Steward can clarify these terms, ensuring the member understands their rights and the process.

Scenario

Explaining the intricacies of seniority rights, route bidding procedures, and how they are applied within the USPS, as outlined in the National Agreement.

Example

Newly hired City Carrier Assistants (CCAs) need orientation on their roles, rights, and responsibilities. Shop Steward provides educational materials and direct advice on navigating the first few months of employment.

Scenario

Offering detailed guidance to CCAs on understanding their pay, benefits, and work conditions, including how to access union support.

Example

Letter carriers facing safety issues at work, such as hazardous conditions on their route or within the postal facility, can seek assistance. Shop Steward advises on reporting procedures and advocating for corrective measures.

Scenario

Guiding a member through the process of reporting safety hazards and ensuring appropriate follow-up actions are taken by management in compliance with OSHA and USPS regulations.