City Guide for Refugees-multilingual, local information

Example

Explaining how to open a bank account, the importance of securing funds, and how to manage them safely.

Scenario

A refugee from Afghanistan arrives in Seattle and needs to know how to securely deposit their savings and receive monthly remittances from family abroad. The guide would explain the process of selecting a bank, the types of accounts available, and how to set up an account.

Example

Providing information on finding stores that sell culturally familiar foods and how to use coupons and food stamps.

Scenario

A Congolese family resettled in Boston might be looking for affordable grocery options and stores that carry African food products. The guide would offer locations of relevant stores, tips on economical shopping, and explanations of nutrition labels.

Example

Information on local schooling options for children, enrollment procedures, and adult education services like ESL classes.

Scenario

A Syrian mother in Dallas needs to enroll her children in school but doesn’t know where to begin. The guide would detail the public school system, documents needed for enrollment, and the role of ESL programs in schools.

Example

Assistance with understanding public transit routes, fare systems, and alternative transport options like biking or car sharing.

Scenario

An Iraqi individual in Minneapolis may need help understanding how to use the bus and light rail systems to commute to work. The guide provides user-friendly maps, fare options, and tips on buying tickets.