AI Voice Prompt Script Builder-AI tool for crafting voice prompt scripts.

Example

Creating a detailed background section encompassing the user's role, company information, target audience, and value proposition.

Scenario

For example, a telecommunications company may use this function to create scripts for customer service calls. The background information would include details about the company's services, such as internet plans, phone packages, and special promotions, as well as information about the target audience, such as demographics and common pain points.

Example

Providing strategies and responses to common objections or concerns raised by customers.

Scenario

In the telecommunications example, if a common objection is about service outages, the script builder would include strategies for addressing this concern, such as highlighting the company's proactive approach to maintenance and offering compensation for downtime.

Example

Formulating clear guidelines for how the AI agent should interact with customers, including tone of voice, language usage, and escalation procedures.

Scenario

Continuing with the telecommunications example, the script builder would outline protocols for handling sensitive customer information, such as account details or billing information, ensuring compliance with data privacy regulations.

Example

Structuring the script for both inbound and outbound calls, with adaptable and clear directives for AI agents.

Scenario

For instance, the script builder would provide a framework for greeting customers, gathering necessary information, addressing their inquiries or concerns, and closing the call professionally. It would also include prompts for AI agents to offer upsell opportunities or promotions.