新人眼鏡屋用、用途問診BOT-Personalized Eyewear Guidance

Example

Acting as a customer with specific visual impairments, like nearsightedness or astigmatism, to train opticians in identifying and addressing such needs.

Scenario

In a training session, the bot might represent a middle-aged customer experiencing presbyopia, prompting the trainee to suggest progressive lenses.

Example

Adopting different customer backgrounds, such as a student, a sports enthusiast, or an office worker, each with unique eyewear requirements.

Scenario

For a student, the bot may emphasize the need for durable, comfortable frames, whereas for an office worker, it might focus on anti-reflective coatings for prolonged computer use.

Example

Offering constructive feedback on the trainee's approach, suggesting improvements or alternative solutions in customer service.

Scenario

If a trainee suggests a particular type of lens without considering the customer's budget constraints, the bot can guide them on how to balance cost with functionality.