Google Releases AI AGENT BUILDER! 🤖 Worth The Wait?

Matthew Berman
12 Apr 202434:20

TLDRGoogle has unveiled its Vertex AI Agent Builder, a platform for creating powerful customer service agents. The tool allows for human-like conversations with various inputs, personalized with custom voice models, and controlled with natural language instructions. It integrates enterprise data and web search to improve response quality and offers extensions for task completion. Google also introduced Google Vids, an AI-powered video creation app for work, alongside updates to their AI models and code assistance features.

Takeaways

  • 🚀 Google has launched an AI agent platform, Vertex AI Agent Builder, as part of their Google Cloud Next 2024 keynote.
  • 🌟 The platform includes a Model Garden with over 130 models, such as the latest versions of Gemini and popular open models like Llama and Gemma.
  • 📊 Vertex AI is Google's Enterprise AI platform that allows users to access, tune, augment, manage, and monitor various AI models.
  • 🎉 Gemini 1.5 Pro has been released for public preview, offering a large context window of up to 1 million tokens for processing vast amounts of information.
  • 📚 Google has introduced Code Gemma, a fine-tuned, lightweight open model designed for coding, created with the same technology used for Gemini.
  • 🤖 The agent framework from Google is focused on customer service agents, aiming to improve customer interactions across various channels.
  • 🏢 Companies like Mercedes-Benz are using Google Cloud AI to build intuitive and personalized experiences for their customers.
  • 🛠️ The Vertex AI Agent Builder allows for the creation of customer agents with three key steps: using Gemini Pro for humanlike conversations, controlling the conversation flow with natural language instructions, and improving response quality with vector-based search.
  • 📈 Google is integrating AI into more workplace tasks, such as summarizing emails and videos, and assisting with benefits enrollment.
  • 🎥 Google is adding a new product to their Google Docs Suite called Google Vids, an AI-powered video creation app that assists with writing, production, and editing.
  • 🔧 Code assist with Gemini 1.5 Pro leverages a large context window to help developers make code changes and updates more efficiently.

Q & A

  • What is the main topic of the Google Cloud Next 2024 keynote speech?

    -The main topic of the Google Cloud Next 2024 keynote speech is the launch of Google's agent platform and an overview of its features and capabilities.

  • What is Vertex AI?

    -Vertex AI is Google's fast-growing enterprise AI platform that includes a model garden with over 130 models, both open source and closed source, for various tasks such as generation, classification, and more.

  • What is the significance of the model garden in Vertex AI?

    -The model garden in Vertex AI is significant because it provides access to a variety of AI models, including the latest versions of Gemini, popular open models like Llama, and other models, all in one place for easy access and use.

  • What is the public preview feature of Gemini 1.5 Pro?

    -The public preview feature of Gemini 1.5 Pro allows users to process vast amounts of information in a single stream, supporting up to 1 million tokens, which is a significant increase from previous models.

  • How does Google's agent framework differ from previous customer service bots?

    -Google's agent framework is designed to create customer agents that can listen, understand needs, and recommend products and services across all channels, integrating into product experiences with voice and video. It is not just limited to text-based interactions.

  • What are some of the use cases for Google's large context window capability?

    -The large context window capability can be used for tasks such as processing hour-long videos, understanding and summarizing large documents, and even handling codebases with over 30,000 lines of code.

  • What is Code Gemma and how is it used?

    -Code Gemma is a fine-tuned, lightweight open model designed for coding, built using the same technology as Gemini. It is intended to assist with coding tasks and improve productivity.

  • How does Google's agent builder work?

    -Google's agent builder allows users to create customer agents through three key steps: using Gemini Pro for human-like conversations, controlling the conversation flow with natural language instructions, and improving response quality with vector-based and keyword-based search.

  • What is Google Vids and how does it function?

    -Google Vids is an AI-powered video creation app for work, which uses Gemini to assist in video writing, production, and editing. It can generate a video based on a prompt, existing documents, and even incorporate stock media and music.

  • How does Gemini Code Assist help developers?

    -Gemini Code Assist leverages a large context window to understand and reason through an entire codebase, suggesting code edits and providing clear recommendations that align with security and compliance requirements. It can significantly speed up development tasks.

Outlines

00:00

🚀 Google Launches Agent Platform and Vertex AI

The script begins with the announcement of Google's new agent platform and Vertex AI, an Enterprise AI platform. It highlights the Model Garden feature, which provides access to over 130 models, including versions from Anthropic and popular open models like Llama and Gemma. The speaker discusses the capabilities of the platform, such as its large context window and the ability to process various types of data, including audio and video. The introduction of Gemini 1.5 Pro in public preview is also mentioned, emphasizing its million-token context window and the potential for new use cases.

05:02

🧠 Exploring the Potential of AI Agents in Customer Service

This paragraph delves into the concept of AI agents for customer service, as demonstrated by Google Cloud's offerings. It discusses how these agents can understand customer needs, recommend products, and integrate seamlessly across various channels. The speaker expresses disappointment that the agent framework is not as sophisticated as they had hoped, comparing it to customer service bots rather than fully featured AI agents. However, examples of companies using AI agents for various purposes are provided, showcasing the technology's practical applications.

10:02

🛠️ Introducing Vertex AI Agent Builder

The Vertex AI Agent Builder is introduced as a tool for creating powerful customer agents. The paragraph explains the three key steps involved in using the builder: creating humanlike conversations with various inputs, controlling the conversation flow with natural language instructions, and improving response quality with search capabilities. The speaker critiques the platform for its lack of sophistication compared to other AI tools and expresses confusion about how to integrate third-party APIs.

15:04

🎥 Demonstration of Customer Agent in Action

A demonstration of a customer agent is provided, showing how it can enhance the shopping experience by leveraging Gemini and Vector search. The agent is able to analyze a video to identify a specific product and provide purchasing options. While the speaker finds this impressive, they also express a desire for more innovative and future-oriented applications of the technology.

20:05

💼 AI Agents in the Workplace

The potential for AI agents in the workplace is discussed, with a focus on how they can perform tasks and accomplish goals, essentially acting as AI employees. The paragraph describes how custom models can be connected to company and web data, and how multimodal inputs are supported. The speaker is excited about the integration of HubSpot CRM data into the agent and the ability to generate summaries and perform tasks across different languages and formats.

25:07

🎥 Showcase of Employee Agent Capabilities

An example of an employee agent in action is presented, demonstrating how it can assist with tasks such as annual benefits enrollment. The agent is integrated into Google Chat and can summarize emails and videos, understand and reason across different types of content, and even generate content in multiple languages. The speaker is impressed with the agent's ability to cross-reference data and provide clear recommendations based on enterprise data.

30:09

🎞️ Google Vids: AI-Powered Video Creation for Work

Google Vids is introduced as a new addition to the Google Workspace app suite, designed for AI-powered video creation. The app utilizes Gemini to assist with video writing, production, and editing. A demonstration shows how easily a recap video can be created by providing a prompt and using an existing document for context. The app generates a fully animated video with stock media and music, showcasing its simplicity and effectiveness in video creation for work purposes.

👨‍💻 Code Assist with Gemini 1.5 Pro for Developers

The capabilities of Gemini 1.5 Pro for developers are highlighted, focusing on its ability to assist with coding tasks. The speaker discusses how the tool can reason through an entire codebase, allowing for efficient and accurate code transformations. A demonstration shows how the tool can take business requirements and a visual design to generate code changes, emphasizing the time-saving benefits and alignment with security and compliance requirements.

Mindmap

Keywords

💡Google Cloud Next 2024

Google Cloud Next 2024 is a conference where Google announces new products and updates related to their cloud computing services. In the video, the speaker discusses the launch of Google's agent platform, highlighting the event as the source of the information being shared.

💡Vertex AI

Vertex AI is Google's Enterprise AI platform mentioned in the video, which is central to the discussion. It offers a suite of tools and services designed to help businesses build, manage, and monitor AI models. The platform includes features like the Model Garden, which provides access to various AI models, and the Agent Builder, which allows for the creation of customer service agents.

💡Model Garden

The Model Garden is a feature within Google's Vertex AI platform that provides users with access to over 130 AI models. These models include both open-source and closed-source options, and they are categorized by modality and task. The Model Garden enables users to select the most suitable model for their specific use case, budget, and performance needs.

💡Gemini 1.5 Pro

Gemini 1.5 Pro is a specific version of an AI model highlighted in the video. It is part of the Gemini series of models available in the Vertex AI platform's Model Garden. Notable for its large context window of up to 1 million tokens, it allows users to process vast amounts of information in a single stream, which is particularly useful for complex tasks such as analyzing long videos or large codebases.

💡AI Agent Builder

The AI Agent Builder is a tool within Google's Vertex AI platform that enables users to create customer agents with powerful AI capabilities. These agents can engage in human-like conversations, understand and process a variety of inputs, and be integrated with enterprise data to provide personalized and efficient customer service.

💡Context Window

The context window refers to the amount of information an AI model can take into account at one time. In the case of Gemini 1.5 Pro, it has a large context window of up to 1 million tokens, which is significant because it allows the model to process and understand extensive data sets, such as hour-long videos or documents with thousands of lines of code.

💡Multimodal Analysis

Multimodal analysis is the ability of an AI model to understand and process different types of data inputs, such as text, audio, and images. In the context of the video, the speaker mentions that the Gemini 1.5 Pro model has been enhanced with the ability to process audio, enabling it to analyze audio and video content for various applications.

💡Codex

Codex is an AI model developed by OpenAI that is designed for generating and understanding natural language code. In the video, the speaker discusses Google's release of an open model similar to Codex, which is used for coding-related tasks within the Vertex AI platform. This model is referred to as Code Gemma.

💡Customer Agents

Customer agents, as discussed in the video, are AI-powered entities designed to assist customers by listening, understanding their needs, and recommending appropriate products or services. These agents are integrated into various customer touchpoints, such as websites, mobile apps, and call centers, to provide seamless and personalized customer experiences.

💡Google Workspace

Google Workspace, formerly known as G Suite, is a collection of cloud-based productivity and collaboration tools offered by Google. In the video, the speaker talks about how Google Workspace is being integrated with AI capabilities, such as the agent framework, to enhance the user experience and improve工作效率 within the suite of applications.

💡AI-Powered Video Creation

AI-Powered Video Creation refers to the use of artificial intelligence to assist in the creation and editing of videos. In the context of the video, Google announces Google Vids, an AI-powered video creation app for work that is integrated with Google Workspace. This app utilizes AI to help users generate videos with minimal effort, including creating narratives, designing scenes, and selecting relevant media.

Highlights

Google has launched an AI agent platform, Vertex AI Agent Builder, as part of their Google Cloud Next 2024 keynote speech.

The Vertex AI platform includes a Model Garden with over 130 models, such as the latest versions of Gemini and popular open models like Llama and Gemma.

Gemini 1.5 Pro offers the world's largest context window, supporting up to 1 million tokens, allowing processing of vast amounts of information in a single stream.

Google has leaked that they are working on 10 million token context windows, which will open up new use cases for AI.

The new Code Gemma is a fine-tuned, lightweight open model designed for coding, using the same technology as Gemini.

Google Cloud is the only cloud provider to offer a wide range of first-party, third-party, and open-source models.

Customer agents built on Google Cloud using generative AI can listen, understand needs, recommend products, and work seamlessly across all channels.

Mercedes-Benz is partnering with Google Cloud AI to create intuitive and customized experiences in their vehicles.

Google's agent framework is focused on customer service agents, similar to OpenAI's custom GPTs.

With Vertex AI Agent Builder, users can create powerful customer agents through three key steps: personalizing conversations, controlling conversation flow, and improving response quality.

Google Workspace integration allows agents to perform tasks and accomplish things, essentially acting as AI employees.

Google is introducing a new product, Google Vids, an AI-powered video creation app for work, which can utilize Gemini for video writing, production, and editing.

Gemini 1.5 Pro leverages a 1 million token context window to assist in coding, providing code transformations with full codebase awareness.

Code assist with Gemini 1.5 Pro can understand and respond in over 40 languages, allowing for multilingual support.

Google's AI agent platform can enhance customer service with features like real-time translation and improved self-service.

The AI agent platform enables businesses to build customer agents faster and with more efficiency.

Google's agent framework is not as sophisticated as some might hope, but it represents progress in AI integration for enterprise use.

Google Cloud's partnership with HubSpot and integration with enterprise data sources like databases and CRM systems demonstrate the platform's versatility.

Google's AI announcements focus on enhancing the user experience and productivity within the workspace.