Introduction to Laut Malen

Laut Malen is a Berlin-based agency specializing in Conversational AI, UX Research, Design, and Implementation. Our goal is to teach our systems the conventions of human language, putting user needs and communication at the forefront. We believe in flexible structures, working across platforms to always find the individually best solution for our clients and their users. By collaborating with a network of freelance UX designers, researchers, programmers, and product and marketing professionals, we manage to bridge the gap between human and machine, offering a range of services from strategy consulting and workshops to full-cycle project realization. Powered by ChatGPT-4o

Main Functions Offered by Laut Malen

  • Design & Project Briefing

    Example Example

    Comprehensive project understanding through extensive briefing

    Example Scenario

    Before starting a project, we conduct a thorough briefing to gather all necessary information, ensuring a solid foundation for UX design and research. This process allows us to understand the project deeply and decide with our clients where to focus in more detail.

  • UX Research & Testing

    Example Example

    Continuous improvement through user feedback

    Example Scenario

    We apply qualitative and quantitative research methods at all project stages to understand users' expectations and needs. This ongoing process helps to ensure that our solutions meet and exceed user requirements, with implications for design, NLU implementation, and optimization.

  • Implementation & Optimization

    Example Example

    Deploying and refining Conversational AI applications

    Example Scenario

    Using various frameworks and tools, we implement designs, conduct pre-deployment tests, and monitor data post-launch to continuously improve. Our approach ensures that use cases are effectively realized and enhanced based on real user data.

Ideal Users of Laut Malen Services

  • Businesses Seeking Conversational AI Solutions

    Companies looking to integrate chatbots, voicebots, or multimodal user interfaces into their services. Ideal for businesses valuing innovative customer service, such as telecoms, automotive companies, and tech startups. They benefit from our expertise in creating tailored, user-centered conversational experiences.

  • Social Entrepreneurs and Community Projects

    Social entrepreneurs and community-oriented projects aiming to leverage Conversational AI for social good, like anti-discrimination initiatives. They benefit from our commitment to impactful projects and our ability to create supportive, accessible conversational agents.

How to Engage with laut malen

  • Step 1

    Visit the laut malen website for an initial consultation. This step does not require a login or any subscription.

  • Step 2

    Explore the service offerings and project examples to understand how laut malen can support your specific needs.

  • Step 3

    Contact laut malen to schedule a detailed project briefing. This helps both parties understand the scope and requirements.

  • Step 4

    Collaborate on UX research and design, leveraging laut malen’s iterative and user-centered approach.

  • Step 5

    Proceed with the implementation and optimization of your Conversational AI project, guided by laut malen's expertise.

Frequently Asked Questions about laut malen

  • What services does laut malen offer?

    laut malen specializes in Conversational AI, including chatbots and voicebots, UX research, design, and implementation. They provide end-to-end services from strategy and concept to deployment and optimization.

  • Which platforms does laut malen work with?

    laut malen operates platform-agnostically, meaning they can design and implement solutions across various platforms to ensure the best fit for the client's needs.

  • Can laut malen handle projects for any industry?

    Yes, laut malen has a flexible structure that allows them to work with a wide range of industries, adapting their approach to meet specific client and user needs.

  • How does laut malen ensure a project's success?

    laut malen employs an iterative, user-centered, and data-driven approach, utilizing continuous testing and optimization to meet and exceed user expectations.

  • What makes laut malen unique?

    Their commitment to teaching systems the conventions of human language, not the other way around, ensuring the user's communication needs are always the priority.