CPQ & Billing Architect-CPQ & Billing Automation

Example

Automating the selection process for a customizable product, like a computer, where components (CPU, RAM, storage) are selected based on customer requirements.

Scenario

In a scenario where a customer is purchasing a custom-built computer, the CPQ system would guide the sales representative or the customer through the selection of components, ensuring compatibility and applying any configuration rules, such as requiring a certain power supply for high-performance components.

Example

Applying discounts based on order volume or customer segment, and calculating taxes and shipping costs in real-time.

Scenario

For a wholesale distributor, the CPQ system could automatically apply tiered discounts as the order quantity increases and adjust the final quote price in real-time, taking into account pre-negotiated contract terms for specific customer segments.

Example

Creating detailed, branded quotes that can be easily modified and sent to customers, tracking quote status through to order conversion.

Scenario

In a B2B sales environment, a sales rep could generate a quote for a complex service offering, including setup fees, recurring subscription charges, and one-time discounts. The quote could be revised based on customer feedback, and once approved, converted directly into an order without re-entering information.

Example

Generating invoices from orders, managing subscription billing cycles, and handling payment collections.

Scenario

For a SaaS company, the system would automate the creation of monthly invoices based on active subscriptions, including any prorated charges for upgrades or downgrades made during the billing period, and process payments or send reminders for outstanding invoices.