SailPoint Sage-AI SailPoint expert support

Example

A SailPoint engineer encounters a failure in the certification campaign approval process due to a misconfigured rule. SailPoint Sage helps diagnose the issue by guiding the engineer through log analysis and rule verification.

Scenario

This function is beneficial when engineers need to identify and resolve complex technical issues efficiently, ensuring the smooth running of identity governance workflows.

Example

An organization wants to create a custom identity aggregation process to account for a unique data source. SailPoint Sage provides advice on writing, testing, and implementing the aggregation rule.

Scenario

Users seeking to tailor their IIQ instance to meet specific business requirements find value in this function because it minimizes trial-and-error during customization.

Example

A system architect seeks to enhance the security posture of their identity governance solution. SailPoint Sage provides them with best practices around access policies, lifecycle management, and periodic reviews.

Scenario

Security-conscious architects and administrators gain insight into improving compliance and reducing risk by leveraging SailPoint Sage's guidance on robust identity governance practices.

Example

An IT consultant needs to integrate IIQ with third-party systems, like HR databases or Active Directory. SailPoint Sage guides them through the necessary steps for seamless integration.

Scenario

Consultants and developers can expedite the implementation process by obtaining quick references and tailored advice on complex integrations.